Privacy policy

Effective Date: July 15, 2026

Last Updated: July 15, 2026

1. Introduction

SORIAGE LLC (“Soriage,” “Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you interact with:

www.soriagebeauty.com
Our online storefront
Email and SMS programs
Social media pages
Digital content, promotions, and advertising
Any other online services operated by Soriage

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

2. Scope of This Privacy Policy

This Privacy Policy applies to information collected through our Website and online services.

It does not apply to:

Offline interactions
Thirdparty websites or services we do not control
Internal business operations involving employees or contractors

3. Categories of Personal Information We Collect

We collect personal information directly from you, automatically through your device, and from thirdparty service providers.

Information You Provide Directly

Name
Email address
Phone number
Billing and shipping address
Account login information
Order history
Customer service communications
Survey responses
Product reviews
Marketing preferences
Beauty and skincare preferences (voluntarily provided)

Payment Information

Payment information is processed securely by third party payment processors.

Soriage does not store complete credit card numbers.

Information Collected Automatically

IP address
Browser type
Device type
Operating system
Geographic location
Pages viewed
Time spent on pages
Clickstream data
Referring URLs
Cookie identifiers

Categories Table (CPRACompliant)

Category	Examples	Source	Purpose	Shared With
Identifiers	Name, email, IP address	Directly; automatically	Fulfillment, marketing, security	Service providers
Commercial Info	Order history, preferences	Directly	Fulfillment, analytics	Service providers
Internet Activity	Pages viewed, cookies	Automatically	Analytics, personalization	Analytics/advertising partners
Sensitive Personal Information	Account login info	Directly	Account access, security	Not shared except as required

Sensitive Personal Information (CPRA Notice)

We do not use or disclose Sensitive Personal Information for purposes beyond those permitted by the CPRA, such as providing services, ensuring security, preventing fraud, or verifying identity.

4. Cookies and Tracking Technologies

We use cookies, pixels, tags, SDKs, and similar technologies to:

Operate and maintain the Website
Remember preferences
Improve performance
Analyze traffic
Personalize content
Deliver targeted advertising
Prevent fraud

Users may control cookies through browser settings. Disabling certain cookies may affect functionality.

ThirdParty Technologies

We use trusted providers including:

Shopify
Klaviyo
Google Analytics
Google Ads
Meta/Facebook Pixel
Instagram Shopping
TikTok Pixel
Pinterest Tag
Recharge
LoyaltyLion or Smile.io
Yotpo or Judge.me

These providers process information according to their own privacy policies.

We may engage additional service providers, technology vendors, advertising partners, analytics providers, fulfillment partners, payment processors, customer support platforms, and other third parties that assist in operating our business. Such providers may change from time to time without prior notice, and information may be shared with such providers as necessary to provide services on our behalf.

Do Not Track

Our Website does not respond to Do Not Track signals. Users may manage tracking preferences through cookie settings or optout tools.

5. How We Use Your Information

We may use your information for:

Order Fulfillment

Processing purchases
Shipping products
Handling returns
Sending transactional communications

Customer Support

Responding to inquiries
Resolving disputes
Providing account assistance

Marketing

Sending newsletters
Sending promotional offers
Delivering SMS messages
Providing product recommendations
Conducting market research

Website Operations

Improving functionality
Analyzing behavior
Maintaining security
Preventing fraud

Legal Compliance

Complying with laws
Responding to legal requests
Protecting rights, property or safety
Preventing fraud or illegal activity
Enforcing agreements, policies and Terms of Service

Beauty & Wellness Information

Any skincare or beauty information you provide is used solely for cosmetic and customer experience purposes.

Soriage does not provide medical advice, diagnosis, or treatment.

We may also use personal information for any other purpose disclosed at the time information is collected or otherwise permitted by applicable law.

6. Email and SMS Marketing

By subscribing, you consent to receive:

Product updates
Promotional offers
Educational content
Brand announcements
SMS messages (if separately consented)

You may unsubscribe at any time:

Email: Click “Unsubscribe”
SMS: Reply STOP

Consent is not a condition of purchase.

7. How We Share Information

We do not sell personal information for monetary compensation.

We may share information with trusted third parties to operate our business, including:

Ecommerce and hosting providers
Payment processors
Shipping and fulfillment partners
Email/SMS providers
CRM platforms
Loyalty and rewards providers
Review platforms
Advertising and analytics partners
Fraud prevention providers
Professional advisors

These providers may use information only as necessary to perform services on our behalf.

Fraud Prevention and Security. We may collect, use, disclose, and analyze personal information, device identifiers, IP addresses, transaction information, behavioral data, and other signals to detect, investigate, prevent, and respond to fraud, unauthorized transactions, security incidents, policy violations, and unlawful activity.

Business Transfers

Information collected by Soriage may be considered a business asset and may be transferred, sold, assigned, or disclosed in connection with a merger, acquisition, financing, restructuring, bankruptcy, sale of assets, due diligence process, or other corporate transactions.

Legal Requirements

We may disclose information to:

Comply with laws
Respond to legal requests
Protect rights, property, or safety
Prevent fraud or illegal activity
Advertising & Analytics Sharing

We do not sell personal information in exchange for monetary compensation. However, certain advertising, analytics, and marketing activities may constitute "sharing" or "selling" under applicable privacy laws, including the California Consumer Privacy Act and California Privacy Rights Act.

California residents may opt out as described below.

8. California Privacy Rights (CCPA/CPRA)

California residents may have the right to:

Know what personal information we collect
Access personal information
Correct inaccurate information
Request deletion
Opt out of certain data sharing
Limit use of Sensitive Personal Information
Receive equal service regardless of exercising rights

Submit requests to: hello@soriagebeauty.com

Do Not Sell or Share

We do not sell personal information.

Certain advertising activities may constitute “sharing.”

California residents may opt out.

Financial Incentives (Loyalty Programs)

If you participate in loyalty or rewards programs, we may offer benefits in exchange for personal information. Participation is voluntary. Additional terms will be provided at enrollment.

Appeals Process

If we deny your request, you may appeal by contacting privacy@soriagebeauty.com.

9. U.S. State Privacy Rights

Residents of states with privacy laws (including Virginia, Colorado, Connecticut, Utah, and others) may have rights to:

Access
Correct
Delete
Obtain a copy
Opt out of targeted advertising or profiling

Requests may be submitted to privacy@soriagebeauty.com.

10. GDPR Rights (EU/EEA/UK Residents)

If you reside in the EU, EEA, or UK, you may have rights to:

Access
Rectification
Erasure
Restriction
Data portability
Objection
Withdraw consent
Legal Basis for Processing

Where applicable, we process personal information based on one or more legal grounds, including consent, performance of a contract, compliance with legal obligations, protection of legitimate business interests, fraud prevention, security monitoring, and protection of our legal rights.

We process personal information based on:

Consent
Contract performance
Legitimate interests
Legal obligations
Data Controller

Soriage LLC is the data controller for information collected through our Website.

11. Automated DecisionMaking

We may use automated tools, AI, and machinelearning technologies to:

Personalize marketing
Recommend products
Improve Website functionality
Detect fraud

We do not use automated decisionmaking that produces legal or similarly significant effects.

12. Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Maintain accounts
Comply with tax and legal obligations
Resolve disputes
Prevent fraud

General Retention Schedule

Order/transaction records: 7 years
Customer accounts: until deletion
Marketing data: until consent withdrawal or 24 months of inactivity
Analytics data: up to 26 months

We may retain information for longer periods when reasonably necessary to comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, protect our rights, maintain business records, or satisfy regulatory requirements.

13. Data Security

We use commercially reasonable safeguards including:

SSL encryption
Secure payment processing
Restricted access controls
Vendor security reviews
Monitoring and fraud prevention

No method of transmission is 100% secure.

If a security incident occurs, we will take appropriate steps and provide legally required notifications. While Soriage uses commercially reasonable safeguards to protect information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security and disclaim liability for unauthorized access, disclosure, alteration, or destruction of data except as required by applicable law.

14. Children’s Privacy

Our Website is not intended for children under 13.

We do not knowingly collect information from children.

Parents may request deletion at privacy@soriagebeauty.com.

15. International Data Transfers

Your information may be processed in the United States or other countries where our service providers operate.

We use appropriate safeguards for international transfers as required by law.

16. UserGenerated Content

By submitting reviews, testimonials, photographs, videos, social media content, feedback, comments, or other user-generated content, you grant Soriage a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable, non-exclusive license to use, reproduce, modify, adapt, publish, distribute, display, create derivative works from, and otherwise exploit such content for marketing, advertising, promotional, operational, and business purposes.

17. ThirdParty Links

Our Website may contain links to external websites.

We are not responsible for the privacy practices of thirdparty sites.

18. Dispute Resolution

Any disputes relating to this Privacy Policy, our collection or use of personal information, or our privacy practices shall be governed by the dispute resolution procedures, arbitration provisions, class action waiver, and governing law provisions contained in our Terms of Service, to the extent permitted by applicable law.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes will be posted with an updated revision date.

Continued use of the Website constitutes acceptance of the updated policy.

20. Contact Us

SORIAGE LLC

16868 Via del Campo Ct, Ste 100

San Diego, CA 92127

Privacy Requests: privacy@soriagebeauty.com

Customer Support: hello@soriagebeauty.com

Phone: A customer support phone number will be added when available.

Website: www.soriagebeauty.com